(Translated by Google) Everything was fine until the date we moved out, now I owe money to them instead of them giving me money back, I got my last invoice today and I'm getting charged for 10 days that I wasn't even there anymore reason why I returned my keys on September 30. Because Dolores said if I wouldn't move out before the 1st she would keep charging me but that was the reason why I left the 30. And now she is charging me $500 more for days that I wasn't even there. I returned my keys, if she would tell me when she didn't I would leave until the 10th. I would not recommend just for the reason why they rather charge you just because they are mad because you left since they have like 30 apartments vacant and want to keep their tenants but how can they keep them if this is the thanks you get back after being with them for so long. I'm just disappointed about this because she didn't explain herself. Hopefully, she can see this and not do this with other tenants in the future so they wouldn't be coming to any surprises when they see their last invoice.
Everything was fine up until the date we moved out. Now I owe them money instead of getting my money back. I received my last bill today, and they're charging me for 10 days I wasn't even there anymore, which is why I returned my keys on September 30th. Dolores said if I didn't move out by the 1st, she would keep charging me, but that was the reason I left on the 30th. And now she's charging me $500 more for the days I wasn't even there yet. I returned my keys, if she had told me when she didn't, I would have left until the 10th. I wouldn't recommend it just because they'd rather charge you just because they're mad that you left, since they have like 30 vacant apartments and they want to keep their tenants, but how can they keep them if this is the thank you you get after being with them for so long. Just disappointed by this because it wasn't explained, hopefully she can see this and not do it with other tenants in the future so they don't get any surprises when they see their last bill.
(Original)
Everything was fine till the date we moved out, now I owe money to them instead of they giving me money back, I got my last invoice today and I'm getting charged for 10 days that I wasn't even there anymore reason why I returned my keys on September 30. Because dolores said if I would not move out before the 1st she would keep charging me but that was the reason why I left the 30. And now she is charging me $500 more for days that I wasn't even there. I returned my keys, if she would of told me when she didn't I would of left till the 10th. I would not recommend just for the reason why they rather charge you just because they are mad because you left since they have like 30 apartments vacant and want to keep their tenants but how can they keep them if this is the thanks you get back after being with them for so long. Just disappointed on this because she didn't explain her self hopefully she can see this and not do this with other tenants in the future so they would not be coming to any surprises when they see their last invoice.
Todo estuvo bien hasta la fecha en que nos mudamos, ahora les debo dinero en lugar de que me devuelvan el dinero, recibà mi última factura hoy y me están cobrando 10 dÃas por los que ya ni siquiera estaba allÃ, razón por la cual Devolvà mis llaves el 30 de septiembre. Porque dolores dijo que si no me mudaba antes del 1 ella me seguirÃa cobrando pero esa fue la razón por la que dejé el 30. Y ahora me está cobrando $500 más por los dÃas que no estuve. aún allÃ. Devolvà mis llaves, si ella me lo hubiera dicho cuando no lo hizo, me hubiera ido hasta el dÃa 10. No lo recomendarÃa solo porque prefieren cobrarte solo porque están enojados porque te fuiste, ya que tienen como 30 apartamentos desocupados y quieren conservar a sus inquilinos, pero ¿cómo pueden retenerlos si este es el agradecimiento que recibes después de ser con ellos durante tanto tiempo. Simplemente decepcionada por esto porque no se explicó, con suerte podrá ver esto y no hacerlo con otros inquilinos en el futuro para que no se lleven sorpresas cuando vean su última factura.
Andrea Garcia
October 20, 2023
